About COVID-19

What is my risk?

Your risk is low if you’ve been wearing a face mask, practicing social distancing and have stayed away from people who have tested positive for COVID-19. Your risk could be higher if you’ve recently traveled or have been around large groups of people. Most people who get COVID-19 get better in a matter of days, often at home, according to health officials. COVID-19 can be more serious for older adults and people with existing health conditions such as asthma, COPD or other lung diseases, heart disease, poorly controlled diabetes, severe obesity, or a weakened immune system because of conditions such as HIV or common treatments for cancer.

What are the symptoms?

Call your Truli doctor if you experience a sudden loss of smell or taste, muscle aches, headaches, or mental fog or confusion. New evidence shows that these COVID-19 symptoms can appear before more common respiratory symptoms and often result in more severe outcomes. The more common symptoms include a mild to severe cough or difficulty breathing, or you may have a combination of at least two of the following: fever, chills, repeated shaking with chills, and sore throat. Call your doctor if you experience any of these so they can determine next best steps.

How is the virus spread?

According to the Centers for Disease Control and Prevention (CDC), the virus is mainly spread person-to-person, particularly when they are within six feet of each other. Primarily, this occurs when an infected person sneezes or coughs and their droplets land on a nearby person's mouth or nose or are inhaled into their lungs. It can also spread when a person touches a surface where the virus is, then touches his or her own mouth, nose or eyes.  for more information.

stethoscope in shape of heart

A Minute With Dr. Kelli

Stay up to date with these quick videos from Dr. Kelli Tice Wells, Florida Blue’s senior medical director of medical affairs. Learn ways to help you and your family stay safe during COVID-19, plus keep your health and wellness on track.

Dr. Kelli Tice Wells

Helping Your Business Stay Safe

There’s a lot to consider as you and your employees adjust during this challenging time. For now, COVID-19 is here to stay. We understand the importance of creating a safe and effective work environment, plus the ongoing processes to support health and work safety. 

Visit the Florida Blue COVID-19 support page for employers for information to help you with next steps. Truli for Health is an affiliate of Florida Blue and these companies are Independent Licensees of the Blue Cross and Blue Shield Association.

Provider Support

As we all move forward during COVID-19, we appreciate your bravery and know you are working hard to take care of our members and all your patients to keep them safe and healthy during COVID-19. You can count on us to work with you to protect patient health, streamline access to care and make necessary adjustments as we monitor COVID-19 impacts.

 

News and Information

Visit the Florida Blue COVID-19 page for providers for the latest News and Announcements, Billing Guidelines, Frequently Asked Questions, Resources and more. Truli for Health is an affiliate of Florida Blue and these companies are Independent Licensees of the Blue Cross and Blue Shield Association.

Two doctors consulting

Additional Resources

If you have questions about COVID-19, have symptoms and need help finding a provider to do a COVID-19 test, or any other concerns, please call the Florida Department of Health's 24/7 COVID-19 Call Center at 866-779-6121 or email COVID-19@flhealth.gov.

Additionally, here are several websites you can use to find the latest details: