We are here to help you and your family stay safe as Florida continues to reopen and you adjust your life to your new routines.
About COVID-19
What is my risk?
Your risk is low if you’ve been wearing a face mask, practicing social distancing and have stayed away from people who have tested positive for COVID-19. Your risk could be higher if you’ve recently traveled or have been around large groups of people. Most people who get COVID-19 get better in a matter of days, often at home, according to health officials. COVID-19 can be more serious for older adults and people with existing health conditions such as asthma, COPD or other lung diseases, heart disease, poorly controlled diabetes, severe obesity, or a weakened immune system because of conditions such as HIV or common treatments for cancer.
What are the symptoms?
Call your Truli doctor if you experience a sudden loss of smell or taste, muscle aches, headaches, or mental fog or confusion. New evidence shows that these COVID-19 symptoms can appear before more common respiratory symptoms and often result in more severe outcomes. The more common symptoms include a mild to severe cough or difficulty breathing, or you may have a combination of at least two of the following: fever, chills, repeated shaking with chills, and sore throat. Call your doctor if you experience any of these so they can determine next best steps.
How is the virus spread?
According to the Centers for Disease Control and Prevention (CDC), the virus is mainly spread person-to-person, particularly when they are within six feet of each other. Primarily, this occurs when an infected person sneezes or coughs and their droplets land on a nearby person's mouth or nose or are inhaled into their lungs. It can also spread when a person touches a surface where the virus is, then touches his or her own mouth, nose or eyes. for more information.
COVID-19 vaccine
The COVID-19 vaccine is now available to anyone who is eligible, and currently being distributed in a phased approach. Are you ready to roll up your sleeve? To learn more about the vaccine and how you can prepare to roll up your sleeve while you wait for your turn, .
What you need to know about COVID-19 testing
Consult with your doctor over the phone so they can determine next best steps if you’re experiencing mild to severe cough or difficulty breathing, or if you have a combination of at least two of the following: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell. If your doctor says you need to be tested, we want to make it as simple as possible for you.
Through the end of the Federal Public Health Emergency, the test is $0 for all members, and we're waiving the cost share for all covered services for the treatment of those with a positive COVID-19 diagnosis through December 31.
COVID-19 Testing Sites
In this new phase, keeping yourself and others safe is priority. If you’re concerned about non-emergency COVID-19 symptoms, you can locate a testing facility using the following resources:
Be sure to call the testing location first. You may need to make an appointment or follow certain precautions upon arrival.
Please note: It can take up to 14 days to receive a COVID-19 test result. While you wait, please stay home, practice social distancing, wash your hands frequently and call your doctor if your condition worsens.
A Minute With Dr. Kelli
Stay up to date with these quick videos from Dr. Kelli Tice Wells, Florida Blue’s senior medical director of medical affairs. Learn ways to help you and your family stay safe during COVID-19, plus keep your health and wellness on track.
Helping Your Business Stay Safe
There’s a lot to consider as you and your employees adjust during this challenging time. For now, COVID-19 is here to stay. We understand the importance of creating a safe and effective work environment, plus the ongoing processes to support health and work safety.
Visit the Florida Blue COVID-19 support page for employers for information to help you with next steps. Truli for Health is an affiliate of Florida Blue and these companies are Independent Licensees of the Blue Cross and Blue Shield Association.
Provider Support
As we all move forward during COVID-19, we appreciate your bravery and know you are working hard to take care of our members and all your patients to keep them safe and healthy during COVID-19. You can count on us to work with you to protect patient health, streamline access to care and make necessary adjustments as we monitor COVID-19 impacts.
News and Information
Visit the Florida Blue COVID-19 page for providers for the latest News and Announcements, Billing Guidelines, Frequently Asked Questions, Resources and more. Truli for Health is an affiliate of Florida Blue and these companies are Independent Licensees of the Blue Cross and Blue Shield Association.
Forms
Additional Resources
If you have questions about COVID-19, have symptoms and need help finding a provider to do a COVID-19 test, or any other concerns, please call the Florida Department of Health's 24/7 COVID-19 Call Center at 866-779-6121 or email COVID-19@flhealth.gov.
Additionally, here are several websites you can use to find the latest details: